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Our mom is the ‘difficult to please’ type. Queens Ave has done a fantastic job – especially during this time of quarantines with increased activities and client services. She is happy, which means a lot less stress for us. Special mention to the team for their responsiveness to us and the nursing team for going above and beyond including not only taking her to dentist and Dr appointments but dealing proactively with medical issues. Not to mention the time the team tended to her and managed her pain meds after she cracked her ribs. Maybe most importantly, the staff has conscientiously adhered to stringent safety policies resulting in what we understand is industry leading resident well-being.
Allan S

I would highly recommend the Queens Avenue Retirement Residence. As soon as you enter Queens Avenue you will find yourself in a very welcoming lobby. The recent renovations on the main floor, which include a sitting area with a fireplace, as well as a bistro, are very inviting. The apartments are spacious and well laid out. The best part of Queens Avenue is the staff! All of the staff, including housekeeping, kitchen, administration, and especially the PSW and nursing care staff have become like family. The attention to personal safety and well-being is highly apparent. During this uncertain time, I had full confidence in the goings on of Queens Avenue Retirement.
Peter N.

It’s fair to say that an excellent retirement home is not just were the staff are great and the food is good – its a place where needs are more anticipated than just noticed; where nourishment is for the body, yes, but mind and spirit too. Its where our elders experience the care and loving they have given us – every month and week, day and moment of each year. It is where my uncle and aunt found a wonderful next home – where they became part of a larger family. Many years ago THEY chose the Queens Avenue Retirement Residence and we are oh so pleased they did.
James R

After 52 years in their house, the in-laws had to move into a retirement residence where they could receive the care they needed and deserved. Fortunately, the staff at Queens Retirement Residence made the transition as easy and pleasant as it could possibly be. We were repeatedly impressed and relieved at the level of professionalism and personal warmth they demonstrated, as we worked together to overcome the various obstacles that inevitably present themselves. In the end, the well-being of the in-laws skyrocketed – as our worry and concern vanished. We now enjoy visiting both the staff and residents as often as we can, because it’s an absolute pleasure to be there.If you’re considering moving to a retirement residence, we cannot recommend the staff at Queens Avenue Retirement highly enough.
Allan G

Our entire family want to thank the staff and caregivers at Queens Avenue for doing such a fantastic job with all their residents and each other. They went out of their way to make our mom’s 90 th birthday very special even though she couldn’t see family on her day because of covid 19. The team work so well together coordinating care, activities and helping everybody feel that this is their home and they are safe and well taken care of. This means so much to us as we are spread out across Barrie, Hamilton and Oakville. We would highly recommend Queens as an assisted living residence for parents who are needing extra care and companionship that family can’t always provide. It is a quaint four story close to highways. Thank you once again to the entire staff for working so well to keep smiles on our parents faces. It was the best move for our mom after 50 years in her family home. She has met so many wonderful friends and caregivers.
Keep up the great work!
Paul C